History shows that after the party is over, and the hard work begins, things rarely turn out as anticipated.
I could write a book on each merger and acquisition (M&A) in which I have been involved. None ever resulted as planned. In hindsight, I can attribute the majority of issues to being a small company with multiple, mostly-equal, owners.
Each M&A started good, had a transition period with issues and uncertainty, and in the end, resulted in a better company. It was always the “transition” period that was the most challenging and resulted in the greatest cost on multiple levels
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So you want to buy a company or expand your current company? Here are some ideas to reduce your pain:
1. If you are thinking of a merger, get to know your potential partners. You want and need to know the person and their company from the inside out. Don't jump into things without fully vetting the individuals. When I say fully vetting, I mean fully. Do background checks. Require references and talk to all of the references. Talk to the prospective partner’s employees. The attitude of the employees will provide a much clearer picture of the company and the individual as a leader.
2. Talk to the prospective partner’s customers or current clients, as well as those that have left, and find out why. Read customer reviews and learn as much as you can about the future viability of the company based on what people say. Customers can tell a lot about the company. Their happiness, or displeasure, is a sure sign of how the company and its leadership perform.
SOURSE: FORBE
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